Pain-Gain Map - One Goal Console

Elevator Pitch:   For the active hospital staff, who has too many separate systems, monitors and wires, The One Goal Console, is a medical console that will allows for secure wireless integration from several different medical equipment types into one system that can also securely transfer information into patient’s electronic medical records.  Unlike other systems which either have their own separate monitors, or centralized monitors that only display vital signs, The One Goal Console, can accept wireless information from other systems (in addition to just vitals) over an encrypted channel with compatible software and store/display in a safe place that can be accessed across the hospital by authorized users as it is recorded.

Persona Pain-Gain Map for a Nurse at a busy hospital

·         What does a bad day look like for her?  Some examples of bad day would be when they are understaffed and overloaded or patients with poor outcomes.  This could be because of poor scheduling, someone calling in sick, patients that require a lot of attention.   Poor outcomes could be very many reasons many of which are out of the nurses’ hands, but would easily lead to a bad day.

·         What is he afraid of?  He is afraid of making a mistake, forgetting to do something, or neglecting their patients in some way.

·         What keeps her awake at night?  Making a mistake that would result in a poor outcome for her patient’s.

·         What is he responsible for?  He is responsible for all nursing activities for their patients,  some examples include but are not limited to:  administering medication, changing dressings, monitoring vitals, maintaining IVs, respirators, feeding pumps, etc (as appropriate), and updating patient medical records.

·         What obstacles stand in her way?  Too much to do, not enough time!  Complicated and ever changing equipment and supplies, changing hospital policy, inadequate recording keeping

·         What does this person want and aspire to?  I hope it’s to be the best nurse they can be!  In general, technically competent, compassionate, and reliable.

·         How does this person measure success?   Success is measured through positive patient outcomes, feedback from superiors and peers, completion of daily tasks, patient feedback, and the ability to manage several patients at the same time.

·         What can we offer this person?  We can offer nurses an easier and less complicated way to track, control, and record patient information quickly with less room for error by creating a single interface that allows equipment and software integration.