One Goal Console - Benefits in a Life Example

This is the story of a daughter that needs to put her father in hospice.

The daughter is distraught over putting her father into a hospice and is terrified that her father will have to take his last breath alone.  Before making her final decision she is touring different facilities to meet with the staff and get an understanding of how they run their sites.  She was very frustrated over her visits because of their high staff to patient ratio and did not feel comfortable that when he needed them they would know in a reasonable amount of time.  Her visit to the last facility in the area lifted her spirits.  The staff manager introduced her to a new technology called the one goal console.  The console allowed the staff to see exactly what is going on with the patient at all times.  It allows them to monitor all vitals, medications, feeding pumps, and respirators at the same time on the same screen so they can quickly identify status changes on any of their patients.  This made her feel much better that her father’s needs would be attended to – but she had one main question.  She asked the staff manager if that meant that her father would get less personal attention, because at this stage in his life this was so important and because of work she would not be able to be there all the time.  The staff manager assured her that it meant her father would get more attention.  Because of the One Goal Console the staff would be able to spend time with the patients rather than running around checking all of the different devices.  The daughter felt very reassured and decided this was the perfect facility for her father and was able to worry significantly less knowing he was in good hands while she couldn’t be there.